Shipping & Delivery Policy for Raamee

 

At Raamee, we are committed to delivering your bicycles and accessories most safely and efficiently possible. Here’s everything you need to know about our shipping and delivery process:

 

Shipping Locations

 

Raamee ships across India to all major cities and towns. We continually strive to expand our reach to ensure that every cycling enthusiast, no matter where they are, has access to our high-quality products. If your area is not currently serviceable, please contact our customer support, and we’ll do our best to assist you.

 

Delivery Timeframes

 

  • Standard Delivery: Most orders are processed and dispatched within 1-2 business days. Delivery typically takes 5-7 business days for most locations.
  • Express Delivery: For urgent orders, we offer express shipping options to deliver your products within 2-4 business days. Additional charges apply.
  • Remote Areas: For remote or hard-to-reach locations, delivery may take an additional 2-3 business days.

 

Please note that delivery times may vary slightly due to unforeseen circumstances such as weather conditions, public holidays, or courier issues.

 

Shipping Charges

 

  • Free Shipping: We offer free shipping on all orders above ₹10,000.
  • Standard Shipping Fee: A nominal charge of ₹250 applies to orders below ₹10,000.
  • Accessories: Shipping charges for smaller accessories start at ₹50 and depend on the total weight of the items.

Shipping charges, if applicable, will be displayed during checkout for full transparency.

 

Order Tracking

 

Once your order is shipped, you’ll receive an email or SMS with a tracking number and a link to our logistics partner’s website. Use this to track your package in real-time and stay updated on its status.

 

Packaging

 

All bicycles are carefully packed in sturdy, eco-friendly materials to ensure they arrive in perfect condition. Larger bikes are shipped in partially assembled form, along with tools and a user manual to assist you with easy assembly at home.

 

Delivery Guidelines

 

  • Ensure someone is available to receive the package at the delivery address during business hours.
  • Check the package upon arrival for any visible damage. If the item appears damaged or tampered with, refuse the delivery and contact us immediately.
  • For COD (Cash on Delivery) orders, ensure the correct amount is available at the time of delivery.

 

Delayed or Failed Deliveries

 

Please contact our customer support team if your delivery is delayed beyond the estimated timeframe. We’ll liaise with the courier service to resolve the issue and keep you informed.

In rare cases of non-delivery due to incorrect addresses or repeated failed attempts, the package will be returned to us. A re-shipment charge may apply.

 

Customer Support

 

For any questions or issues related to shipping and delivery, reach out to us via:

  • Email: support@Raamee.com
  • Phone: +91-9979707780
  • Live Chat: Available on our website from 9 AM to 8 PM, Monday to Saturday.

 

Why Choose Raamee for Your Cycling Needs?

 

  • Fast and reliable shipping.
  • Transparent and minimal shipping charges.
  • Customer-first support to handle all delivery-related concerns.

 

At Raamee, we aim to make your shopping experience seamless and stress-free. We thank you for choosing us as your trusted cycling partner and look forward to serving you again!