Terms and Conditions

Welcome to Raamee! These Terms and Conditions govern your use of our website ("https://www.raamee.com") and the services provided by Raamee (referred to as "we," "our," or "us"). By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By using Raamee’s website and services, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use this platform. Your use of the website signifies your agreement to these Terms and Conditions.

2. User Accounts

• Account Creation: To purchase products or access certain features, you may need to create an account. You agree to provide accurate and up-to-date information during the registration process.

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account.

• Account Termination: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or unauthorized activities.

3. Product Information and Pricing

• Product Descriptions: We strive to ensure that product descriptions and images are accurate. However, we do not guarantee that all details are error-free or completely up-to-date.
• Pricing: Prices for products are listed in INR and are subject to change without prior notice. We reserve the right to correct pricing errors and cancel any orders placed for incorrectly priced items.
• Availability: Products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Orders and Payments

• Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel or modify orders for any reason, including errors or stock unavailability.
• Payment Methods: We accept payments via Razorpay and other methods as specified on our website. All transactions are encrypted and secure.
• Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation via email.

5. Shipping and Delivery

• Shipping Policy: We aim to deliver your products within the estimated timeframe. Delivery times may vary based on location and external factors.
• Shipping Charges: Shipping fees are calculated during checkout and will be clearly displayed before payment.
• Delayed Deliveries: Raamee is not liable for delays caused by third-party logistics partners or unforeseen circumstances.

6. Returns, Refunds, and Cancellations

• Returns: Products can be returned within [insert return period, e.g., 7 days] of delivery if they meet our return criteria.
• Refunds: Approved refunds will be processed to the original payment method within [insert refund processing timeframe, e.g., 7-10 business days].
• Order Cancellations: Orders can be canceled before shipment. Once shipped, cancellation is not permitted.

7. User Conduct

• Prohibited Activities: You agree not to engage in activities that:

              Violate any applicable laws or regulations.

              Infringe upon intellectual property rights.

              Spread harmful or malicious content, including viruses.

• Feedback and Reviews: You grant us the right to use any feedback, reviews, or suggestions provided by you for improving our services.

8. Intellectual Property

All content on the Raamee website, including text, images, logos, and designs, is the property of Raamee and protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Raamee is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: support@raamee.com
• Phone: +91 [Insert Contact Number]
• Address: [Insert Business Address]

Thank you for choosing Raamee!